Frequently Asked Questions

We are open by appointment only. We schedule pick ups and returns directly with the client. We are closed on the weekends and holidays. Please contact us for more information.

We charge delivery based on distance. Additional fees may be added if it is outside of our delivery zone, during weekends or before/after office hours.

Setup fees are not included in delivery. Set up and take down for equipment such as tables, chairs and shade may be added with approval from the office.

While we can remove items from your order, we do require two weeks notice for cancellation/refunds. We hold all equipment out of our 'available inventory' once the client makes a reservation with us. If the equipment is being held it does not allow us to rent the items to other clients. We have additional restrictions on cancelling linens. Please contact us for more info.